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It comes by night and sucks the vital essence from your computers.
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Bug Reporting
Before reporting a bug, you should probably check the Source Forge site to see if a patch exists.
To report a bug, send an email to bacula-users at lists.sourceforge.net. The previous address was modified to prevent easy use by spammers. To use it, you must replace the at with an @ symbol. You do not need to be subscribed to the list to post to it.
I (Kern) get a number of "off-list" emails sent directly to me. Please always copy the appropriate list, if you do not copy the list, I may not answer you, or I will answer by copying the list. If you really have something confidential, please clearly indicate it.
Information Needed
For us to respond to a bug report, we normally need the following as the minimum information:If you are having tape problems, please include:
- Your operating system
- The version of Bacula you are using
- A clear and concise description of the problem
The first two of these items can be fulfilled by sending us a copy of your config.out file, which is in the main Bacula source directory after you have done your ./configure.
- The kind of tape drive you have
- Have you run the btape "test" command?
In addition, we will sometimes need a copy of your Bacula configuration files (especially bacula-dir.conf). If you think it is a configuration problem, please don't hesitate to send them preferably as an attachment.